This page describes the common problems encountered with eValid license installation and operation.
OS Version, IE Version Problem
eValid works with Windows 2000/XP/Vista/Windows 7. Earlier versions of Windows are not supported. Please make sure also that you have IE 7.0 or later installed.
Current versions of eValid have logic that checks both the OS version and the IE version. You will be advised if eValid's requirement is not met by your machine.
Location of License File
The evalid.lic file is a simple text file that is stored by default at this folder:
Format of Feature Key(s)
Each feature key is a seven-field single line of the evalid.lic file. There can be no returns or new lines between the fields. If fiels have included blanks, they are written as quoted strings, for example, "as quoted strings like this". A single line of the license file for the PROF feature looks like the following. There will be one line for each feature activated. Lines are never folded.
Reading Contents of License
eValid reads the evalid.lic file at launch to determine which eValid features to activate. During eValid execution you can easily read the contents of the evalid.lic file using eValid: Help > License Info. Remember, even without a valid license key eValid will work perfectly well as a browser, so you can use this command even if you have an out of date, or even an empty evalid.lic file, or even no evalid.lic file at all.
On-Launch Error Message
This problem occurs when there was a previous installation of eValid in a different folder other than the default location. This causes eValid to refer to the location of the previous installation of the license file.
[eValid] LicenseFile=(Path of eValid License File) LicenseCheck1=value LicenseCheck2=value
If these steps are followed correctly eValid should now recognize the appropriate key and enable full product functionality.